The Ministry of Human Resources and Emiratisation (MOHRE) is the UAE government body that manages all aspects of employment, workers, and labour laws. It works to create a fair and balanced job market by protecting workers’ rights, supporting employers, and helping the UAE economy grow.
MOHRE Inquiry Services are convenient and straightforward tools that allow people and businesses to get information quickly. Employees can check their labour contracts, work permit details, or salary complaints. Employers can verify employee records, track applications, and ensure they meet legal requirements. Job seekers can confirm their application status or learn about job opportunities. These services reduce confusion, save time, and make it easier to stay updated on labour matters.
The purpose of this guide is to give you a clear and straightforward explanation of MOHRE Inquiry Services in the UAE, what they do, how to use them, and why they are essential. Whether you are already working in the UAE, planning to start a job, or running a company, understanding these services will help you stay informed, avoid mistakes, and handle all aspects of your employment smoothly.
What are MOHRE Inquiry Services in UAE?
MOHRE Inquiry Services refer to the online and offline platforms provided by the Ministry of Human Resources and Emiratisation (MOHRE) in the UAE to help employees, employers, and job seekers access important labour-related information quickly and accurately.
These services are designed to offer details about work permits, employment contracts, labour complaints, company statuses, and other employment-related records without the need for lengthy procedures.
Why Do These Services Exist?
Promoting Transparency
MOHRE Inquiry Services ensure that both employees and employers have a clear understanding of their rights, obligations, and the status of official documents. By making information readily available, these services reduce confusion and prevent fraudulent practices in the job market.
Ensuring Legal Compliance
The UAE has strict labour laws to protect workers and regulate businesses. MOHRE’s inquiry tools help individuals and companies verify compliance with these laws, such as checking whether a work permit is valid or if a company is registered and operating legally.
Easy Access to Labour Information
Instead of visiting government offices and waiting in long queues, people can now access employment information online or through call centres. This saves time and effort while giving instant updates on labour-related requests or applications.
MOHRE Inquiry Services acts as a bridge between the UAE government, employees, and employers, ensuring that all labour transactions are transparent, lawful, and easily accessible.
Types of MOHRE Inquiry Services Available in the UAE
The Ministry of Human Resources and Emiratisation (MOHRE) offers several inquiry services to make labour-related information easily accessible for employees, employers, and job seekers in the UAE. These services help maintain transparency, protect worker rights, and ensure compliance with UAE labour laws. Below are the main types of MOHRE inquiry services available:
Work Permit Status Inquiries
This service allows employers and employees to check the status of a work permit application, including its approval, pending, or rejection status. It ensures that workers only begin employment once their work permit is legally valid.
Labour Card Verification
Employees can verify the authenticity and validity of their labour card. It is an official document proving legal employment in the UAE. This helps prevent the use of fake or expired cards.
Employment Contract Inquiries
MOHRE enables employees to confirm the details of their employment contracts online, such as job title, salary, and contract terms. This ensures transparency between workers and employers and avoids disputes caused by contract misrepresentation.
Salary Dispute and Complaint Status Tracking
Workers who have lodged complaints regarding delayed or unpaid salaries can track the progress of their case through MOHRE’s inquiry system. This feature helps employees stay informed and speeds up resolution processes.
Company Information and Registration Status
Employers and employees can verify if a company is registered and compliant with UAE labour regulations. This helps job seekers avoid fraudulent employers and assists businesses in maintaining a good standing with MOHRE.
Employee Personal File Verification
Employees can check the accuracy of their personal records stored with MOHRE, such as passport details, designation, and employment history, to ensure there are no errors that could affect their legal status.
These MOHRE inquiry services simplify access to vital labour information, protect workers’ rights, and help companies maintain transparency and compliance with UAE labour laws.
How to Use MOHRE Inquiry Services in UAE?
The Ministry of Human Resources and Emiratisation (MOHRE) make it easy for employees, employers, and job seekers to access labour-related information through multiple channels.
Whether you prefer online methods, mobile applications, or direct assistance, MOHRE ensures help is always within reach.
Online Portal
MOHRE’s official website offers quick and convenient access to all inquiry services. Here’s how to use it:
- Visit the official MOHRE website: https://www.mohre.gov.ae
- Go to the “Services” section.
- Select “Inquiry Services” from the menu.
- Choose the specific service you need (work permit, labour card, contract status, etc.).
- Enter the required details, such as passport number, labour card number, or application reference number.
- Submit the information to view your inquiry results instantly.
MOHRE Mobile App
MOHRE provides a dedicated mobile application available on both iOS and Android platforms.
- Download the MOHRE app from the App Store or Google Play Store.
- Log in using your UAE Pass or create an account.
- Navigate to the Inquiry Services section to check work permits, labour cards, complaints, or contract details anytime, anywhere.
Customer Happiness Centres
For those who prefer face-to-face assistance, MOHRE has Customer Happiness Centres located across the UAE.
- Visit the nearest centre.
- Provide your labour card, passport, or application details.
- The staff will help you retrieve or verify the information you need.
Contacting MOHRE Call Centre
MOHRE operates a call centre number (600590000) to assist employees and employers.
- Call the number and follow the automated instructions or speak to an agent.
- Provide the relevant details (such as application or labour card number) to get real-time updates on your inquiry.
Whether online, on the go with the mobile app, in person at a service centre, or over the phone, MOHRE ensures its inquiry services are easily accessible to everyone in the UAE.
Common Errors to Avoid While Checking
Below are the common errors to avoid while checking your Inquiry services:
Entering Incorrect Numbers
Even a single-digit mistake in your passport or labour card number can lead to no results being found. Double-check your entries.
Using Expired Information
Ensure the details you’re entering are current. Old or expired application numbers will not work.
Selecting the Wrong Service
If you want to check a work permit but select “Labour Card Inquiry,” you won’t get the right results. Always pick the correct service.
Browser Compatibility Issues
Use an updated browser (Google Chrome or Safari) to avoid technical glitches.
Ignoring CAPTCHA or Security Steps
Some inquiries require CAPTCHA verification for security. Skipping this step may prevent you from completing the inquiry.
Note: You can also follow similar steps using the MOHRE mobile app, which is available for iOS and Android. It provides the same inquiry services in a mobile-friendly format.
Who Can Benefit from MOHRE Inquiry Services in UAE?
MOHRE inquiry services are designed to help all stakeholders in the UAE labor market, from employees and job seekers to employers and business service providers. Here’s how different groups can benefit:
Employees
- Verify Employment Contracts: Workers can confirm that the contract registered with MOHRE matches what they signed with their employer.
- Salary Protection and Dispute Tracking: Employees can check if their wages are registered under the Wage Protection System (WPS) and track any salary-related complaints.
- Check Labour Card and Work Permit Validity: Ensures legal employment status at all times.
Employers
- Ensure Compliance with UAE Labour Laws: Employers can verify their employees’ documents, contracts, and work permits to avoid penalties.
- Monitor Company Status: MOHRE inquiries help businesses confirm that their registration and labour approvals are up to date.
- Simplify HR Processes: Saves time when managing large workforces by offering centralised access to employee records.
Job Seekers
- Verify Company Legitimacy: Before accepting a job offer, candidates can confirm if the company is registered with MOHRE and operating legally.
- Avoid Recruitment Scams: Quick inquiries reduce the risk of falling victim to fraudulent job offers or fake employment contracts.
PROs (Public Relations Officers) and Business Owners
- Streamline Government Transactions: PROs handling multiple visa and labour processes can use MOHRE inquiries to check application statuses instantly.
- Stay Updated on Workforce Records: Business owners can confirm employee details and maintain compliance with MOHRE requirements.
MOHRE inquiry services provide transparency, protect worker rights, and help businesses operate smoothly within UAE labour regulations. Everyone involved in the employment process, from individual workers to large organisations, stands to benefit.
Benefits of Using MOHRE Inquiry Services in UAE
The Ministry of Human Resources and Emiratisation (MOHRE) inquiry services are designed to make labour-related processes smooth, transparent, and easily accessible. These services offer multiple advantages for employees, employers, and job seekers alike.
Transparency and Trust in Employment
By allowing individuals to directly check work permits, contracts, and company records, MOHRE inquiry services remove doubts and build confidence between employers and employees. Both parties can verify official information without relying solely on verbal assurances.
Quick Problem Resolution
Whether it’s a salary complaint, a delayed work permit, or a contract dispute, MOHRE inquiry tools provide real-time updates. This speeds up the resolution process and helps prevent minor issues from escalating into major conflicts.
Reduced Dependency on Middlemen or Agents
Instead of paying agents or intermediaries to check labour records, employees and employers can access this information themselves. This not only saves money but also reduces the risk of being misled by unauthorised parties.
24/7 Online Availability
MOHRE inquiry services are accessible anytime, anywhere, through the website or mobile app. Users do not need to wait for office hours or visit government counters, making it especially convenient for urgent checks.
MOHRE inquiry services empower individuals and companies with direct access to accurate, official labour information, helping maintain legal compliance and fostering a fair, transparent work environment in the UAE.
Latest Updates & Announcements from MOHRE
Below are the coming updates and announcements from MOHRE in the UAE:
New & Enhanced Services
- Digital Work Permit Application Employers can now apply for work permits entirely online via the MOHRE website or mobile app, simplifying and accelerating the hiring process for overseas workers.
Advanced Digital Transformation Initiatives
- AI-Driven Work Permit Issuance MOHRE has introduced an AI-powered system capable of issuing work permits in mere seconds. The initiative eliminates paperwork and bureaucracy, significantly enhancing user efficiency.
- Tawasul Communication Platform This unified platform now spans 14 digital channels, including video calls, WhatsApp, email, chat, and more—processing over 24 million interactions in H1 2025, with a customer satisfaction rate of 91.7%.
- Smart Services Rollout Over 18 million smart transactions have been conducted in the first half of 2025. MOHRE now offers more than 100 smart services via its website and app, featuring instant responses, reduced documentation, and AI enhancements.
- Academic Qualification Verification Project In collaboration with the Ministry of Higher Education & Scientific Research (MoHESR), MOHRE has launched digital integration, enabling employers to electronically verify workers’ academic credentials, whether obtained in the UAE or abroad.
- ‘Digital Wallet’ for Corporate Payments MOHRE introduced a Digital Wallet (in partnership with Abu Dhabi Islamic Bank), enabling companies to pay for MOHRE services and fees seamlessly. This initiative boosts efficiency and supports the “Zero Bureaucracy” vision.
MOHRE Inquiry Services in UAE: Your Gateway to a Transparent Job Market
The MOHRE Inquiry Services in UAE are more than just convenient tools; they are an essential bridge between employees, employers, and the government. By offering real-time access to critical labour information such as work permit status, employment contracts, salary disputes, and company registration details, these services help ensure transparency, legal compliance, and trust in every aspect of employment.
With MOHRE’s ongoing digital transformation, including AI-powered permit issuance, the Tawasul multi-channel platform, and innovative verification systems, the UAE is setting a global benchmark for efficient and worker-friendly labour governance. Individuals can now resolve issues faster, avoid fraudulent practices, and stay compliant, all without the need for middlemen or unnecessary paperwork.
How Shuraa India Can Help:
Navigating UAE labour laws, MOHRE applications, and compliance requirements can still feel tricky, especially for new businesses or first-time employees. Shuraa India specialises in guiding companies, entrepreneurs, and job seekers through every step, from verifying documents and ensuring MOHRE compliance to managing applications and resolving disputes quickly. Their expertise helps you make full use of MOHRE Inquiry Services in the UAE, while staying focused on your career or business growth.
Whether you’re working, hiring, or planning to set up a business in the UAE, mastering MOHRE Inquiry Services will keep you informed, compliant, and one step ahead, and with Shuraa India’s support, you’ll never have to face the process alone.