The UAE continues to be one of the world’s most tempting tourist destinations, drawing millions of visitors each year. In 2025, Dubai’s tourism sector has remained strong — welcoming over 5.3 million international visitors in the first quarter, and reaching nearly 9.9 million visitors in the first half of the year, reflecting continued growth and global appeal. With record visitors and ongoing forecasts pointing toward a landmark tourism season, this is an excellent time to open a travel agency in Dubai and tap into its resilient and expanding travel market.
Establishing a travel agency business in the UAE allows entrepreneurs to benefit from strong demand, diverse source markets, and strategic support for tourism-focused enterprises.
Tourism is expected to be valued at AED 116 billion by 2027, accounting for 5.4% of UAE GDP and directly or indirectly supporting over 750,000 employees.
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Benefits of Starting a Travel Agency in Dubai
Dubai, known as the "City of Gold," offers a lucrative environment for opening a travel agency. Here are some compelling reasons supported by facts and statistics that make Dubai an ideal destination for venturing into the travel industry:
1. Booming Tourism Industry:
Dubai has witnessed exponential growth in its tourism sector. In 2019, the city welcomed a record-breaking 16.7 million international overnight visitors, marking a 5.1% increase compared to the previous year.
2. Strategic Geographical Location:
Dubai is a gateway for international travelers at the crossroads of Europe, Asia, and Africa. Its central location allows easy access to a wide range of destinations, making it an ideal base for a travel agency catering to diverse travel preferences.
3. World-Class Infrastructure:
Dubai boasts modern and state-of-the-art infrastructure, including world-renowned airports, luxury hotels, and iconic landmarks. The city's commitment to continuously improving its infrastructure ensures seamless travel experiences for tourists and provides ample opportunities for travel agencies to offer premium services.
4. Vibrant Business Environment:
Dubai's thriving business landscape attracts a considerable number of business travelers. It is a hub for international conferences, exhibitions, and trade events. As a travel agency, catering to this segment can prove highly lucrative and provide a steady stream of clients.
5. Diverse Attractions and Experiences:
From stunning architectural marvels such as the Burj Khalifa to extravagant shopping malls and breathtaking desert landscapes, Dubai offers many attractions and experiences. The city's commitment to innovation and creating unique visitor experiences makes it an appealing destination for travellers seeking luxury, adventure, and cultural immersion.
6. Government Support and Initiatives:
The Dubai government actively supports the tourism industry through various initiatives and policies. These include simplified visa procedures, favourable business regulations, and incentives for entrepreneurs. Such support creates a conducive environment for travel agencies to establish and flourish in the city.
7. Growing Hospitality Sector:
The rapid expansion of Dubai's hospitality sector further complements the growth of travel agencies. The city has a diverse range of hotels, resorts, and serviced apartments to cater to tourists' varied needs and budgets, providing ample opportunities for travel agencies to collaborate and offer attractive packages.
8. Event Capital of the Middle East:
Dubai is renowned for hosting major events, including sports tournaments, music festivals, and cultural celebrations. These events draw many visitors worldwide, presenting a great opportunity for travel agencies to cater to the influx of tourists during such periods.
By leveraging these factors, opening a travel agency in Dubai can position you to tap into a thriving market, cater to a diverse clientele, and benefit from the city's continuous growth in the tourism industry.
Travel agency license requirements in Dubai
If you're planning to start a travel agency following are the travel agency license requirements in Dubai:
- A summary of your business plan
- The Civil Aviation Authority's "No Objection Certificate" (NOC)
- DTCM Approval.
- And all other necessary documents requested by the pertinent authorities.
Documents Required to Open a Travel Agency in Dubai
To open a travel agency in Dubai, you must prepare the following essential legal documents:
- Passport copies of all investors, along with their valid resident visa or visit visa.
- Three to five trade name options for company name reservation.
- A valid office lease agreement (Ejari).
- Attested degree certificate of the appointed manager (attested by the UAE Embassy in the country of origin).
- Indemnity Insurance Policy as required for travel agencies.
- A travel agent appointment contract from the relevant authority.
How to Open a Travel Agency in Dubai?
The following are the steps you have to follow to open a travel agency in Dubai, UAE:
1. Choose a Business Activity
Begin by selecting the type of travel business you want to operate travel agency, an inbound tour operator, or an outbound tour operator. Dubai offers multiple approved business activities across various markets, so choose the one that aligns with your services.
2. Choose a Travel Company Name
Select a trade name that meets UAE naming regulations. Terms like Global, International, East, or West are allowed but may involve additional fees, especially on the Mainland. Names must avoid offensive, religious, or sensitive words in both English and Arabic.
3. Apply for a Business License
The Department of Economic Development (DED) issues business licenses in Dubai. All companies must obtain a valid trade license, regardless of the sector. Some activities also require additional approvals from relevant authorities—for tourism, this comes from the Department of Tourism and Commerce Marketing (DTCM).
4. Apply for Your Tourism License
Next, apply to the DTCM for one of the following tourism licenses:
- Outbound Tour Operator
- Inbound Tour Operator
- Travel Agency License
You must provide a business plan, a clean criminal record certificate, and a No Objection Certificate (NOC) from the Civil Aviation Authority (if applicable). Tourism licenses must be renewed annually at least 30 days before expiry.
5. Open a Corporate Bank Account
Once your trade license is issued, you can open a corporate bank account in Dubai. Choose your bank wisely, as the right banking partner is crucial for smooth financial operations and the long-term success of your travel agency.
How much does it cost to open a travel agency in Dubai?
The Travel Agency License Cost in Dubai generally ranges from AED 15,000 to AED 40,000, depending on key factors such as the number of employee visas required, the type and size of office space selected, and additional government approvals. Entrepreneurs may also incur extra charges for permits, documentation, and professional services during the business setup process.
Overall, Dubai offers a streamlined, cost-effective environment for launching a travel agency.
Get Your Travel License in Dubai with Shuraa
In conclusion, when setting up a company, especially in a specialized industry like travel agencies, it is crucial to have the right expertise and guidance. A company formation expert can save you valuable time and ensure you have all the necessary paperwork.
Establishing a successful travel agency business involves several important steps, which can be complex and full of hidden traps. By entrusting this task to professionals like Shuraa India, you can avoid costly mistakes and focus on building your business.
For more information and assistance with company formation in the UAE mainland or free zones, contact Shuraa Business Setup. Don't risk getting it wrong – invest in the expertise that pays off in the long run.
FAQ
1. What license is required to open a travel agency in Dubai?
You must obtain a DTCM-issued tourism license along with a valid Dubai trade license to operate a legally approved travel agency.
2. How much does a travel agency license cost in Dubai?
The travel agency license cost generally ranges between AED 15,000 and AED 40,000, depending on selected activities, approvals, and operational requirements.
3. Can foreign investors open a travel agency in Dubai?
Yes, foreign investors can fully own a travel agency in Dubai, provided they meet mandatory licensing, documentation, and regulatory compliance requirements.
4. What documents are required to start a travel agency?
You need passport copies, visa details, trade name options, office lease agreement, manager’s attested degree, insurance, and travel agent appointment contract.
5. Do I need an office to open a travel agency in Dubai?
Yes, a physical office space with an Ejari certificate is mandatory for issuing a tourism license and completing regulatory compliance in Dubai.
6. How long does it take to get a travel agency license?
The licensing process usually takes one to two weeks, depending on document accuracy, required approvals, and timely submission to relevant authorities.
7. What are the types of tourism licenses available?
Dubai offers inbound tour operator, outbound tour operator, and travel agency licenses, each allowing different tourism-related services and operational capabilities.
8. Is a professional qualification required for the travel agency manager?
Yes, the appointed manager must hold an attested degree certificate and meet DTCM criteria to oversee licensed tourism operations effectively.
9. Do travel agencies in Dubai need financial guarantees?
Some tourism activities may require financial guarantees or insurance policies, depending on the license type and regulatory requirements established by authorities.
10. Can a travel agency operate online in Dubai?
Yes, travel agencies can operate online, but they must hold a valid tourism license and meet all compliance, documentation, and advertising regulations.
